Shipping Policy

Every order is carefully reviewed, securely packaged, and prepared for shipment before leaving our facility. Orders are typically processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or U.S. holidays begin processing on the next business day. During periods of unusually high order volume, processing times may be extended. If a significant delay occurs, we’ll notify you as soon as reasonably possible.

Haviox Labs currently ships within the United States only.

At this time, we do not offer international shipping.

To provide the fastest and most reliable delivery, we use trusted carriers such as FedEx and UPS based on your location, package size, and service availability. Carrier selection is determined at our discretion to ensure optimal speed and tracking reliability. Expedited shipping options may be available at checkout when applicable.

Once your order has been shipped, you’ll receive a tracking confirmation email with your tracking number. Tracking updates are provided by the carrier and may take a few hours to become active.

Please review your shipping address carefully before completing checkout. Once an order enters processing, address changes may not be possible. Haviox Labs is not responsible for delays, returned shipments, or losses due to incorrect information provided at checkout.

Please inspect your shipment upon delivery. If your order arrives damaged, incomplete, or contains an incorrect item, contact us within 5 calendar days of delivery and include:

• Your order number
• Clear photographs of the package and contents
• A brief description of the issue

We’ll review the information promptly and work toward an appropriate resolution.

While we strive for fast and reliable delivery, delays may occur due to weather, carrier operations, holidays, or other circumstances beyond our control. Delivery estimates are approximate and not guaranteed.

Responsibility for the shipment transfers to the customer once the package has been accepted by the shipping carrier. Customers are encouraged to monitor tracking information and ensure a secure delivery location.